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Terms and Conditions of Sale

1. Acceptance of Terms


1.1. By accessing and using the Valetudo Horse Products BV website (the "Website") and purchasing products from us, you agree to be bound by these terms and conditions.


2. Product Information


2.1. We strive to provide accurate and up-to-date information about our products, including prices, descriptions, and availability. However, we do not guarantee the accuracy of such information.


3. Ordering Process


3.1. By placing an order on our Website, you make an offer to purchase the products in your cart. We reserve the right to accept or reject this offer at our discretion.


3.2. Orders are subject to product availability. If a product is out of stock, we will notify you of the delivery time. If the delivery times exceed 4 weeks you can request a refund.


4. Pricing and Payment


4.1. Prices are listed in Euro’s and are inclusive of your local applicable taxes. Shipping costs are not included unless otherwise stated during the checkout process.


4.2. Payment can be made through iDeal, bank transfer or Credit Cards. Your payment details are handled securely, and we do not store your payment information.


5. Shipping and Delivery


5.1. We aim to process and ship orders promptly. However, delivery times may vary based on your location and product availability.


5.2. Shipping costs are provided during the checkout process. After receiving your order, we will inform you of the estimated delivery time. You can also contact us to request the estimated delivery time before placing your order. Depending on the time between the request and the actual order we may revise the delivery time after receiving the order.


6. Returns and Exchanges


6.1. Our return and exchange policy can be found here. Please review this policy before making a purchase.


7. Intellectual Property


7.1. All content on the Website, including text, images, and logos, is the intellectual property of Valetudo Horse Products BV. You may not use, reproduce, or distribute any content without our express written consent.


8. Limitation of Liability


8.1. Valetudo Horse Products BV is not liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our products or the Website.


9. Governing Law


9.1. These terms and conditions are governed by the laws of the Netherlands. Any disputes will be resolved in the courts of the Netherlands.


10. Changes to Terms and Conditions


10.1. We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the Website.

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